COVID-19: Prevent the Spread at Your Business


The following strategies help remind your employees, customers and business partners that you are acting in their best interest.

View reopening recommendations and guidelines specific to your industry here.

** Due to the current number of COVID-19 cases in our communities, Outagamie County is asking employers to help with contact tracing. Learn more on their website **



Encourage customers to wear a mask or other face covering. The CDC recommends that people wear cloth face coverings in public settings and when around people who don’t live in the same household, especially when other social distancing measures are difficult to maintain.

Discourage customers from visiting your business if they have symptoms of COVID-19.

When possible, offer low-contact services or curbside pickup.

Cleaning - increase the frequency and intensity by which your business conducts cleaning of surfaces frequently touched by occupants and visitors. Check your maintenance contracts and supplies of cleaning materials to ensure they can meet increases in demand.

Marketing – It’s critical to communicate openly with your customers about the status of your operations, what protective measures you’ve implemented, and how they (as customers) will be protected when they visit your business. Promotions may also help incentivize customers who may be reluctant to patronize your business.



Make sure that all employees who come to work are familiar with your organization’s policies and the precautionary measures being implemented. Have conversations with employees if they express concerns. Some people may be at higher risk of severe illness. This includes older adults and people of any age with serious underlying medical conditions.

Social distance in the workplace.

Keep a well-stocked supply of tissues, hand sanitizer, and disinfecting wipes. Place them in easy to access spots.

Essity, a leading hygiene and health company, is offering free, easy-to-implement resources to help organizations (specifically in foodservice, manufacturing, healthcare, education and office sectors) plan for and execute enhanced hygiene practices. A manufacturer of essential products such as the Tork brand of bath tissue, hand towels, napkins and wipers, Essity has over 900 employees at its paper manufacturing, converting operations and corporate offices in Neenah and Menasha. Essity is also strongly committed to helping businesses be as clean and hygienic as possible. 

Due to the impact of COVID-19, hygiene can no longer be put on the sidelines. After the pandemic, maintaining safe hygiene practices will be business-critical, no matter the industry. Hygiene demands on commercial, industrial, healthcare and municipal facilitiesꟷ from the main entrance to the restrooms– will be higher than ever before. Good hygiene and cleanliness in the workplace is now everyone’s business, and there is a need to work together for the safety and success of businesses in our region.

Informative resources to help businesses stay open, safe and healthy include:

Promote hand washing.

Provide appropriate personal protective equipment (PPE) and supplies.

Work with your cleaning staff to make sure workspaces are cleaned and disinfected frequently and correctly.

Routinely clean all frequently touched surfaces in the workplace, such as workstations, countertops, and doorknobs. Use the cleaning agents that are usually used in these areas and follow the directions on the label.


For an employee with COVID-19 symptoms:

The employee should not come to work; they should isolate at home (see guidelines below); and get tested immediately. They should isolate themselves until they are able to get their test taken AND until they get their result back.

For an employee who has been in contact with someone with confirmed COVID-19:

The employee should not come to work and they should quarantine at home (see below guidelines for isolation/quarantine) for 14 days while monitoring symptoms. Testing for COVID-19 is recommended, although a negative test does not guarantee you have not been exposed or will not develop an infection.

For an employee who has tested positive for COVID-19:

If an employee is in isolation or quarantine, they should stay home except to get medical care and adhere to the below guidelines:


Your company’s policies are only as strong as:

Please share your strategies and policies with us, your Chamber of Commerce, and your vendors. Click here to email us.


Additional Resources:

Wisconsin Department of Health Services Guide to Preventing & Managing COVID-19 Outbreaks in the Workplace